Terms of Service

1. Introduction and acceptance

These Terms of Service ("Terms") govern your access to and use of the Volatitan website, dashboard, automated trading tools, calculators and related services (together, the "Services"). Volatitan is operated by the company identified on our website. By creating an account or using the Services, you confirm that you have read, understood and agreed to these Terms. If you do not agree, you must not use the Services.

2. Definitions

"We", "us" and "our" refer to Volatitan. "You" refers to any individual or entity that accesses the Services. "Account" means the registered profile you create to use the Services. "Trading Bot" means any automated software feature that places or suggests orders on your behalf or on your instruction. "Digital Assets" means cryptoassets supported by the Services, including Bitcoin and Ethereum.

3. Eligibility

You may use the Services only if you are at least 18 years old, have legal capacity to enter into a binding contract, and are not prohibited from using financial or cryptoasset services under the laws of the United Kingdom or any other applicable jurisdiction. You are responsible for ensuring that your use of the Services is lawful where you live.

4. Account registration and security

You must provide accurate, complete and current information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us without undue delay if you suspect unauthorised access. We may suspend or close an Account where we reasonably believe that information is inaccurate, that the Account is being misused, or that the Services are being used in breach of these Terms.

5. Description of the Services

The Services provide a dashboard, market analysis tools, configurable Trading Bots, risk management controls and illustrative calculators. Calculator outputs are hypothetical and are provided for information only. We may add, modify or withdraw features at any time, although we will take reasonable steps to notify you of material changes that affect how you use paid features.

6. No investment advice

Nothing in the Services constitutes personal investment advice, a recommendation, an offer to buy or sell any investment, or a guarantee of any return. Market analysis and Trading Bot signals are generated by automated processes that may be inaccurate or incomplete. You remain solely responsible for your investment decisions and should seek independent professional advice where appropriate.

7. Fees and payments

Any fees for paid features will be displayed before you commit to a purchase. Unless stated otherwise, fees are exclusive of applicable taxes, which will be added where required by law. Payments are processed by third-party providers subject to their own terms. Where you have a statutory right to cancel a digital service, you may exercise it in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

8. Risk acknowledgement

Trading cryptoassets, foreign exchange and other financial instruments involves a high level of risk, including the possible loss of your entire capital. Prices of Digital Assets can be highly volatile. You should read our Risk Disclosure carefully before using any trading functionality. You accept full responsibility for any losses arising from your trading activity.

9. Acceptable use

You must not use the Services to breach any law, infringe the rights of others, interfere with the security or operation of the Services, attempt to access systems or data you are not authorised to access, reverse engineer any part of the software, or use automated means to scrape content except as expressly permitted in writing.

10. Intellectual property

The Services, including the Volatitan name, logos, software, designs and content, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your personal or internal business purposes in accordance with these Terms. No other rights are granted.

11. Third-party services

The Services may rely on or link to third-party exchanges, wallets, data providers and payment processors. We do not control those services and are not responsible for their availability, accuracy, security or conduct. Your relationship with any third party is governed by that party's terms.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, loss of opportunity, or losses arising from market movements, trading decisions, or interruptions to third-party services. Our total liability to you in connection with the Services is limited to the fees you paid to us in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited under English law. Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015.

13. Suspension and termination

You may close your Account at any time through the account settings or by contacting us. We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we reasonably believe that continued provision of the Services presents a security, legal or regulatory risk. Termination does not affect rights and obligations that accrued before termination.

14. Changes to these Terms

We may update these Terms from time to time. The revised version will be published on this page with a new "last updated" date. Where changes are material, we will provide reasonable advance notice. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. Governing law and disputes

These Terms are governed by the laws of the United Kingdom. Subject to any mandatory rights you hold as a consumer, the courts of the United Kingdom have non-exclusive jurisdiction over any dispute arising from these Terms. We encourage you to contact us first so that we can try to resolve any complaint informally.

16. Contact

For questions about these Terms, contact us at [email protected] or by telephone on +44 20 7946 9156. Our registered address is High Holborn 154, EC3M 4AJ Edinburgh, GB.